We are a small, independent team. Real humans read every message — and we reply to all of them, usually within one business day.

Email

For everything — order questions, returns, sizing help, press, partnerships — write to us at support@buxap.org.

To help us reply quickly, please include your order number (if applicable) and a clear description of what you need.

Response time

• Monday–Friday: typically within 24 hours.
• Weekends and holidays: we'll get back to you on the next business day.

About BUXAP | bloom

BUXAP | bloom is an independent online women's fashion boutique. We sell curated women's apparel, bags, and shoes — a coquette and balletcore-inspired edit — to adult customers (18+) in the United States. Every piece is hand-picked and shipped from our partner warehouse in the U.S.

We do not run a physical storefront. The fastest way to reach us is by email.

Business address

BUXAP | bloom
Tshernihovsky 3
Haifa, Israel

Administrative address only — please send all correspondence by email for the fastest response.